Jamaicans can expect to see more police officers on the streets in the near future, as the Jamaica Constabulary Force (JCF) shifts some administrative duties to a newly introduced artificial intelligence (AI) system. The new digital officer, dubbed “Constable Smart,” was officially unveiled during the JCF’s Distinguished Mensa Lecture and Transformations Expo Launch held at the AC Kingston hotel on Friday.
“Please welcome Constable Smart to the Jamaica Constabulary Force, the newest member of the JCF,” declared Amber Group CEO Dushyant Savadia, whose company developed the AI technology now being rolled out in police stations.
Savadia emphasized that AI-enhanced policing is already in effect, not just a concept for the future. “AI-related police enforcement is becoming the norm across the world, and Jamaica will not be left behind. It is a huge next step, huge leap of technology advancement in Jamaica, and it is not something we are speaking will happen at some point, it is already happening. It is already live,” he said.
Built by Amber’s tech team, Constable Smart is described as a “beautiful AI agent” that can communicate with the public using a human-like voice in English, Jamaican patois, or other languages. The system is designed to handle calls, respond to legal queries, and even take official police statements from members of the public.
“It will actually speak with you in patois, English, or any language you want to speak with it,” Savadia said before demonstrating a live interaction with the AI assistant. When a caller dials 119, Constable Smart answers: “Me a Constable Smart, your law enforcement AI assistant at the Jamaica Constabulary Force. How can I assist you today?”
During the demonstration, Constable Smart responded to questions about traffic points, the purpose of the JCF, and whether car theft is a crime, showing off its ability to provide accurate legal information based on its massive database of Jamaican law.
Savadia explained that the AI system is particularly useful in situations where complainants visit police stations. “When you go to a police station to give a report, you sit down in front of somebody who may be having a bad day from home and there are books to be written. Imagine now, all of our police stations in Jamaica, when you walk in there will be an AI agent waiting for you. You’d go up to it, talk to it, file your report, and it will ask you questions and even interrogate and ask you the right questions that it collects all the data it needs about a situation,” he said.
“You can imagine that it files the entire report for you into the database of the JCF without anyone having to sit down and write all of those things. That also means that the more we digitalise our police stations, the more we start looking at all of this mundane work being taken on by AI.”
The technology also includes smart surveillance features, such as cameras that can detect vehicle licence plates, identify drivers, and issue traffic tickets automatically.
The public will get a closer look at this digital transformation during the JCF’s upcoming Transformations Expo, scheduled for June 19–22 in Kingston and Montego Bay. The event will showcase how advancements in quality management systems and technology are helping to reshape modern policing across the island.
