If you’ve recently received a text message claiming to be from the United States Postal Service (USPS) — maybe confirming a package, alerting you about a missed delivery, or warning of unpaid postage — think twice before clicking any links. According to consumer protection officials, those texts may be part of a growing scam targeting unsuspecting recipients.
Here’s how the scam works: You get a message saying there’s an issue with your delivery. It includes a link to “resolve” the problem or “track” the package. But the link doesn’t go to an official USPS (or FedEx, or DHL) site — it redirects you to a fake webpage designed to steal your personal or financial information.
Once you enter your details — whether it’s your name, address, or credit card number — scammers have everything they need to take your money and potentially compromise your identity.
How to protect yourself:
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Don’t click suspicious links. If you’re expecting a package, go directly to the retailer’s website or official shipping company page to check your order status.
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Use phone filters. Many smartphones have tools to block or filter messages from unknown senders.
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Report suspicious texts. You can usually report unwanted messages directly through your phone’s messaging app. Or, forward the message to 7726 (SPAM) to alert your mobile carrier.
If you spot a scam or fall victim to one, officials urge you to report it at ReportFraud.ftc.gov.
In an age of fast shipping and constant notifications, it’s easy to let your guard down. But when it comes to clicking unknown links — especially about packages you weren’t expecting — a little skepticism can go a long way.
