The JN Group has announced that its local offices are likely to remain closed on Monday, October 27, as Hurricane Melissa approaches Jamaica.
“Based on the trajectory of the storm, our local JN offices are likely to remain closed on Monday, October 27,” the company said, noting that its emergency response mechanisms remain fully activated to ensure the safety of employees, customers, and clients, as well as the security of its assets and facilities.
JN Bank’s online banking website and mobile app, JN Bank LIVE, will remain available for local and international banking services. The company advised that wire transfers processed today will be fully settled on Monday in overseas markets, urging customers to take advantage of this window.
The JN Member Care Centre and the Jamaica Automobile Association (JAA) will remain open to support members during the storm and can be reached via toll-free lines:
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JN Member Care Centre: 888-991-4065
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JAA: 888-CALL JAA (888-225-5522)
Additional JAA contact numbers include:
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Digicel: 876-878-2886 | 876-389-8705 | 876-522-1522
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Flow: 876-929-1200 | 888-225-5522 (toll-free)
The JN Group urged members and all Jamaicans to monitor trusted local media and follow guidance from authorities such as the Meteorological Service, the Office of the Prime Minister, the Office of Disaster Preparedness and Emergency Management, government ministries, and municipal authorities.
As Melissa approaches, JN is advising the public to:
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Plan ahead: Withdraw essential cash and complete urgent transactions or shopping before conditions worsen.
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Limit travel: Avoid unnecessary travel and plan routes carefully to avoid flooded areas.
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Follow official guidance: Heed evacuation orders and safety directives from authorities.
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Have an evacuation plan: Know evacuation routes and communicate plans with family members.
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Secure important documents: Keep passports, birth certificates, property titles, and other documents in sealed, retrievable bags.
The JN Group concluded with a message of resilience: “The JN Group believes Jamaica will get through this event and recover successfully.”








