Caribbean Airlines is to discontinue its England route effective January 10, 2016.
The airline says it’s pulling out of the destination as it plans to remove the Boeing 767 aircraft from its fleet.
It says the move is driven by the costs associated with maintaining and operating the aircraft.
Caribbean Airlines says customers with tickets for travel before January 10, 2016 can opt for a full refund or a refund of the return leg of the ticket only.
It says customers with tickets for travel after January 10, 2016 have the choice of a full refund or be placed on another airline where possible.
Caribbean Airlines is urging ticket holders to contact call centers so that the proper arrangements can be made.